Support services and minor development

WordPress site support and maintenance

Our support services include application support, maintenance of content management systems and software products, as well as handling security and data protection. Support hours are typically weekdays from 9 AM to 5 PM (excluding public holidays), with prompt responses to service requests during these hours.

We provide a ticketing system for managing service requests and can monitor performance through the system.

Redandblue’s support service includes:

• Service packages with different levels to meet various needs
• Support hours, for example, weekdays from 9 AM to 5 PM (excluding public holidays)
• Usage support for the client’s maintenance users
• Issue resolution and error correction
• Ticketing system and service management
• Contact methods: support@redandblue.fi, web form, and phone
• Option for a dedicated contact person and regular meetings

WordPress site maintenance

Active maintenance of a WordPress site is crucial to keep its security and usability at a high level. Redandblue’s maintenance service includes proactive security management and automatic updates.

By regularly updating the WordPress platform and plugins that extend the site’s functionality, the reliability and security of the service are improved. Our support team ensures that automatic version updates do not break the site and are compatible with all solutions on the site.

See also

Website takeover and continuous development

Do you want to remove bottlenecks and obstacles in the maintenance and ongoing development of your website? Learn how Redandblue can assist with the takeover and development of your site. For example, in 2023, we took over the WordPress site and intranet of Kerabit and have been actively developing the site since then.

Explore website takeover and continuous development

See also

Website takeover and continuous development

Do you want to remove bottlenecks and obstacles in the maintenance and ongoing development of your website? Learn how Redandblue can assist with the takeover and development of your site. For example, in 2023, we took over the WordPress site and intranet of Kerabit and have been actively developing the site since then.

Explore website takeover and continuous development

Website minor development

Our support team handles the minor development of your website. We always provide a work estimate for each development task, and no work begins without your approval. Minor development allows your website to evolve according to your needs without requiring large-scale changes, especially if the site is already performing well based on data.

We allocate resources for minor development tasks according to the agreed timeline, using agile development methods. Careful quality assurance and testing are also part of the minor development process. As a client, you have the option to monitor the progress of the development in real-time if you wish.